Clinical Service Line Management in Healthcare
Waitemata DHB and the National Institute for Health Innovation (NIHI)
A Clinical Service Line is a management model which organises and markets healthcare services based on care outputs (patient centred services), as opposed to its inputs (traditional structure centred on providers of the same discipline e.g. departments of medicine, nursing, radiotherapists).
The service line model groups together people of different professions and disciplines, who share a common purpose of producing a comprehensive set of clinical services to achieve a particular clinical output.